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What cb7771 Collects and How It Is Handled

Your account details, payment activity through JazzCash, Easypaisa, and Raast, and session data are all collected for a specific purpose — running your account correctly and keeping it secure.

Account Data ProtectionPayment Record SecurityYour Access RightsData Retention Policy
cb7771 What cb7771 Collects and How It Is Handled
DATA HANDLING STANDARDS

Our Approach to Keeping Your Data Safe

Our data handling rests on a single principle: collect only what the account requires, store it only as long as needed, and limit access to authorised personnel. Account credentials are encrypted in transit and at rest. Payment references from JazzCash, Easypaisa, and Raast are matched to your account wallet and archived on a defined schedule. If you close your account, we retain records for the period our data retention policy requires and then remove or anonymise non-essential records.

Account Security

Your account uses credential-based login with session controls. A login attempt from an unrecognised device will trigger a verification step before access is granted to your wallet.

Payment Data

JazzCash, Easypaisa, and Raast transaction references are held only as long as needed to confirm settlement. We do not store your wallet PIN or any payment credentials.

Cookie Controls

Functional cookies keep your session active; analytics cookies are anonymised and help us improve platform flow. You can turn off non-essential cookies in your browser at any point.

Data Retention

Account records stay on file while your account is active and for a set period after closure. You can request deletion of non-essential records by contacting our support team.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request access to your account record, ask what data we hold, or need to correct details that are on file, our support team handles these requests through three channels. Data requests sent by email are treated as priority items — we aim to respond with your full account data record within a reasonable window. For straightforward updates like a linked wallet or contact number, your account settings page lets you make changes without contacting support.

Team online

Live Chat

Start a live chat from your account dashboard to raise a privacy query. Our team can locate your data record and address most questions within the session itself.

Email Support

Send a written data request to our support address. Include your account username so we can locate the correct record and respond with the specific details you are asking about.

Account Settings

Some updates — a linked phone number, email address, or connected wallet — can be made directly in your profile settings without needing to raise a support ticket.

Your Privacy Questions Answered

Below are the questions we receive most often about this policy — what data we hold, how payment records from JazzCash and Easypaisa are handled, and what your rights are if you want to see or change what we store. If your question is not listed here, reach out through live chat or email and we will respond with the detail specific to your account. Access to this platform depends on local law and eligible regions.

We collect your name, contact details, and account credentials at registration. If you deposit via JazzCash, Easypaisa, or Raast, the transaction reference is also logged to confirm payment and link it to your account wallet.

Payment references are retained only long enough to confirm each transfer to your account. We do not store your mobile wallet PIN, one-time codes, or any credential you enter inside the JazzCash or Easypaisa app.

Yes. Submit a data access request through live chat or email support. Include your account username so we can locate the correct record and respond with what we hold and which categories it falls under.

Contact details and linked wallet numbers can be updated directly in your account profile settings. For identity document changes or payment detail updates, contact support through live chat or email to process the change securely.

We do not share your data with third parties for marketing. Payment processors or fraud-detection services access only the minimum data needed, under strict agreements that reflect our own data handling standards.

Closed accounts are retained for the period our data retention schedule requires. After that, non-essential records are deleted or anonymised. Contact support to ask about the retention period that applies to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.